Transcript of interview.
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Herminio Lavado Joaquin.
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Where are we?
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We are here in downtown Lima, at the Leticia mall, Leticia Avenue n. 1000, Stand num.81.
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What is your work?
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I work repairing devices, like DVDs, diskmans...
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Everything which has to do with audio and video.
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How long have you been working here?
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Here... About 10 years.
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Have you always worked in this domain?
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I used to work for a company in the province.
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Same thing, repairing devices.
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I'd repair all kind of devices back then, TVs and all.
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When I came here I dedicated myself exclusively to these small devices.
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Are you from Lima?
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I'm from the province.
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Specifically, from Guancayo.
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Guancayo, where all the demos are happening?
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A bit further.
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From that spot, another two hours further on the road.
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Was it difficult?
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Not really, because the company would send me to trainings, courses.
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It wasn't too difficult.
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The company provided support.
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And here?
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Yes, it's a bit more agitated, a lot of movement.
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A lot of competition.
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Why did you decide to work in diskman?
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Well, normally here you adopt a particular line of work.
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Nothing but TVs, or nothing but devices. That's the idea.
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Also due to limited space.
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What do you prefer repairing?
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Well I've gotten used to small devices, video players.
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Is there a particular aspect you prefer, like the lens or something?
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Sure. These devices have optic lens, for DVDs.
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We change them, sure.
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We normally don't repair them, not often.
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We replace them.
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How did you get involved in repairs?
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Well that was years ago.
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I started as a helper in a workshop.
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I learned, I studied and trained myself, and that's how I started.
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And why did you decide to join a workshop as an assistant?
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I was unemployed. I didn't have anything to do.
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And I was young, I was young and adventurous.
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Before that, did you know how to repair?
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No, I didn't know a thing.
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What is the difference between recycling, dismantling and repairing?
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Recycling is...
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You throw out what you can't use.
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What you can, you repair.
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We evaluate the device.
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If it's possible, or it's not too expensive, we'll do it.
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Otherwise, we recycle it.
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We extract the cards, and there are people who buy those recycled parts.
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And repairing, in what way is it different from recycling?
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Well, I bring in a device. If it can be fixed, you fix it.
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And if it's too expensive, or you can't find a way, or there are no replacement parts, you recycle it.
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That's the difference. We separate things.
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A lot of people throw devices out instead of repairing them.
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Sure.
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Why do you think it's important to repair them?
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Well, we always try to repair them.
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If you can't do it, or it's too expensive, we recycle it.
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Do you fix things for your friends and family?
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Yes, of course.
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Neighbours, family members. Of course.
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How do you update your knowledge?
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Well, about every day. But not that much, so to say.
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Is there still much demand for these devices?
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Yes, still today.
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Not as much as one would like, but some.
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And DVDs and that?
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Yes, those do. Those do move around.
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And VHS?
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Almost not anymore.
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Very little.
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But some people still use them.
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Who are your clients?
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People who come for DVDs.
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Or people who sell disks in the streets, they use these devices.
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So they are mainly from Lima?
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Yes, but also from the provinces.
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They say you can't find these things in province.
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For DVDs, for example, you can't find replacement parts there, so they all come here.
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And what is the furthest someone has come from?
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Far away. Some come from the jungle.
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From Suga, Arequipa.
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From different places.
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What's their story?
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There's one who comes from Arequipa often.
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Another told me he came from Pivura.
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Another one, from Moyobamba. That I don't know, it's deep in the jungle.
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They tell me, those who come from far away.
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I ask them, 'where are you from?'
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They come from far away.
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They come for devices?
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They come to service their devices, for repairs, but they also take advantage to take devices; they also purchase.
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So they come to repair, and to buy and take with them.
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They bring their own devices?
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They bring the devices.
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How long will it take to travel here?
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I don't know. For example, from Arequipa, you have to travel all night.
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That's the trip. Same thing from the north.
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You leave at 10 at night, and you arrive here the next day.
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Very dedicated.
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Very.
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Why do you think they do that?
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It's their job. They provide repairs in their own places, and if you can't find a replacement part, or don't know have the knowledge,
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What do you do? You come here.
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So they are mainly people who work in the same domain?
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Yes, of course.
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Yes. They don't bring one device, they bring a couple together.
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They'll gather about 5 or 6 DVDs for example, 4 or 5 diskmans, and they bring it all together.
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They take advantage of the trip to buy replacement parts.
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They repair, they buy some devices, some replacement parts, and travel home.
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I imagine what you do is very specific, there are few who work on that aspect?
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Of course.
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So you have connections throughout the country, with people who come to look for you?
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Anything you'd like to add?
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That's basically it. We service devices.
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We also sell some replacement parts.
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But mainly repairing. Few sales of DVDs, VHS, those things.
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Thank you.