Transcript of interview.
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Thank you.
Alright, shall we begin?
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Alright, shall we begin?
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Are you ready?
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How does the camera look?
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See, everything is practical here. It's all set up.
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Good morning. What is your name?
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My name is Augusto Estevez Olivares
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What is your work?
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My work is basically repairing mainboards,
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circuits, everything related to PCs, desktops.
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How long have you been working in this field?
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I've been working for about 8 years in the world of repairing computers.
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And what do you prefer repairing?
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Mainboards. I repair many of them_
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And what is it that you mainly have to do with mainboards?
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Mainboards can stop working for different problems. It can be an issue of cleansing but also an electronic problem.
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Clients come and say that their mainboards don't work, and your job is to return it in an operating state.
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What is the most common problem?
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There are a variety of problems in this business. As in all electronics, there is a vast array of problems.
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The most important part of our work, and the most difficult, are the chipsets. That's the most difficult.
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Then you have problems with electronic components, like amplifiers, transistors, muffets, etc.
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How did you begin working in electronic reparations?
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It's a question of passion. It's a passion I've had since I was a kid, and then I did my university studies, studying electric engineering, and then I dedicated myself more to electronics,
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in order to specialize myself in this stuff, mainboards.
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And what was the first thing you ever repaired?
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A telephone.
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Back in the 1980s...
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And what had happened, why did it stop working?
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No, just out of curiosity. It stopped working, and my parents said it doesn't work anymore, and back then there weren't many technicians, so out of curiosity I began to take it apart, you know...
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And before that, did you take many things apart as a kid?
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Yes. Radio equipments, TVs. I would take many things apart...
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So there were perhaps more things that got taken apart than those that were repaired...
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Exactly, many, many. More things taken apart then those that actually got put back together...
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My parents also had patience. They saw my curiosity and saw that this would be my future career.
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From your perspective, now that you work in repairing things, has your vision of the world changed since you discovered you could repair things?
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Of course. Yes, definitely.
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You discover that an entire world lies behind this topic of reparations, just as there are different professions, there is a whole world behind being a technician.
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Social issues also get mixed in, issues related to our society.
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It changes your life perspective, not only because your family depends on it... So as you specialize yourself more and more, the better it gets.
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And there's a whole story behind this stuff, in order to obtain all these products. All this is not only what people bring; you also have to go out to get it.
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Many companies sell their products - not here; but distributors sell their products which are no longer of use to them or are discontinued,
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and we receive these products. Why? Because there is a group, a mass of people, who still require these appliances
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Not everyone purchases new electronics. Although it's true that many people in society do not value their appliances and simply throw them out and purchase new. However, there is definitely an entire mass of people who don't do that, but rather prefer to repair them and continue using their appliances.
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And those who are a part of that group, are mainly from Lima or from other parts of the country? #00:06:36-6#
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From the entire country.
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We repair appliances from the whole country. We don't only repair equipment from Lima or the surrounding area - I have clients, friends, who send in their appliances. They put their electronics together_ They come from other departments, from Trujillo, Chiclayo, Ayacucho. They call and tell me they are sending in a package with 10 mainboards to be repaired and then they will deposit the payment.
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So we repair equipment from the entire country, not only Lima. It's a large network
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From other countries also?
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No, not yet. I understand that there are reparation services in other countries. But I see that we are not far behind, we are at a pretty high level when it comes to reparations.
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Here there is even much more reparation work then in other countries. In Bolivia they don't know how to do these repairs. Rather, they call, they contact us by email.
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What is the farthest place that has requested repairs?
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Within Peru we cover the entire country. We receive requests from Tucalpa, Iquitos, Cajamarca, Chiclayo, Tumbes... the extremes. I have clients from there,
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who simply call and say - due to the trust we have in each other: I'm sending you 10 circuits so you can repair what you can, the others you can send them and sell me new ones
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It's true, you have a very specialized job.
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Yes, I am specialized in this issue, very specifically. And you never stop discovering and learning in this field.
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Last question: many people see the world as broken; with many broken parts. Problems like pollution, climate change, violence. Do you think that those problems can be fixed?
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Yes, like everything, all problems have a solution. It depends on the people's availability to solve the issues. This country is developing, and this growth is bringing new problems which we didn't have before.
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And I hope that with time, these problems will be resolved. I'm not a people doctor, I'm a circuit doctor.
Yes, like everything, all problems have a solution. It depends on the people's availability to solve the issues. This country is developing, and this growth is bringing new problems which we didn't have before.
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And I hope that with time, these problems will be resolved. I'm not a people doctor, I'm a circuit doctor.
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The doctor seeks to fix your problems, and us, as a circuit technician, I seek to resolve people's problems to the degree of my possibilities.
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Environmental pollution is very important also. These things imply a lot of pollution. But thanks to god there are people who do recycle. Circuit recycling exists here and I understand it goes to other places.
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There are people here who purchase; once I can no longer do anything, and the circuit has no use, I take out the parts that could be used for future circuits, and people come to purchase them.
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They offer a limited price, but they purchase them, compile them and recycle them. So there is a process, they don't just end up in the Lima garbage system.
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But recycling is the last and final step then?
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Exactly, it's the last phase. It's the last step here, but it's the beginning of other processes in reality.
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Of course.
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Thank you very much!
