Chapter 3: Earned Income Tax Credit Scholarly Journal
http://permanent.access.gpo.gov/gpo12474/EITC-Incentive.pdf
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The Cuyahoga Earned Income Tax Credit utilizes its volunteers in various ways. The positions that volunteers hold are: Greeter, tax preparer, translator, tax site coordinator, call center and appointment setting specialist. These volunteers must complete an online training module, an in person training prior to their involvement, and a test. The greeter welcomes the customers to the location as well as signs people's in and aiding the clients fill out any required documents. They are committed to volunteer once per week at a tax site. The tax preparer prepares tax returns and is supposed to commit to a tax site for 3 to 5 hours twice a month. The translator works with the greeter and tax preparers when their services is required. They are supposed to commit for 3-5 hours once a week. The tax site coordinator: supervises the volunteers and clients during the tax site ensuring that the rules are followed and executed as meant to be. They are supposed to volunteer for 10-20 hours a week 1-3 days a week. They are required to have “advanced tax law, and Site Coordinator certifications” Cuyahoga income tax credit’s training resources are elaborate. They have three introductory lessons, they have thirteen tax law videos for all preparers, and then six more lessons that are additional tax law vides for advanced level preparers.
The visions of The Cuyahoga income tax credit are: community leaders uniting for the betterment of low-income families, for low-income families to take advantage of programs that are “asset building resources; Neighborhoods that are free from predatory financial practices.” (Cuyahoga income tax credit.). They fulfill these visions by:
“Providing high quality, free tax preparation through dedicated volunteers working in neighborhood based locations;
Making financial counseling accessible and giving families the tools to make good financial decisions;
Advocating for policies and practices that create a financial system that works for all.” (Cuyahoga income tax credit)