What You Should Do if You Have Problems in your Group.
- Who are you going to call?
So after that initial conversation if the problem still exists you need to get the instructor involved. You can involve the instructor in a couple of ways. The easiest is where the group starts an email conversation with the student about the problem and includes the instructor in the loop as to the problem and progress to fix. Another way is to have the group sit down with the instructor and have a face to face discussion. This session allows the group to discuss the problem and what actions have been taken to resolve. Everyone gets to tell their side of the story. Either of these methods keeps the instructor aware of the problem so they can decide if they need to step in and make changes.
- Safe Communication