3 Things Every Web Host Should Offer
Typically, when startup businesses search for the right hosting partner, a few key considerations slip their minds. This is because most focus on what a host can do for the website itself, its functionality and look. While this is definitely important, there is much more to maintaining an online presence than what lies on the surface.
The bulk of a host’s work happens behind the scenes – maintaining servers, keeping networks secure, and providing tools so that business owners can make the most out of being online. Learn more below about what not to overlook when scoping out hosting plans.
Professional E-mail And Storage
E-mailing from an address that isn’t branded with your company’s name will often thwart the efforts you’ve made to keep your site looking smart – it demeans your business credibility. The best web hosting companies will include branded and customizable e-mail extensions in all of their hosting plans; they’ll also offer the best in cloud-based filing and storage to add on to your plan (G Suite packages for example), which helps you stay organized and keep your communications tidy right from the start.
Website Backup
Security is often something many new businesses take lightly but the fact is websites go down for a variety of reasons. Whether it’s an unfortunate power outage or the attempts of a hacker infiltrating your server, it’s important to have multiple versions of a site automatically stored as backup and ready to launch.
Web hosting services like HostPapa are among the few that make security a top priority – offering this type of website backup among other features including SiteLock and Let’s Encrypt SSL. SSL certificates assure that your users’ information will remain protected. Finally, their VPSes are provisioned exclusively on blacklist free IPs.
Award-Winning Customer Service
Few people consider the importance of a responsive, fast-acting customer support team – that is until they need one. In the event of a website going down, or a glitch or virus, clients need their host to help them resolve issues quickly or else risk losing users or dropping in their SEO ratings.
A dependable customer support centre should be available to clients 24/7 with operators standing by via e-mail, phone, or chat. The best hosts will also offer resources that help clients help themselves in the form of knowledge bases complete with tutorials, videos, and other tips – along with FAQs regarding their plan.
Before you sign on with a web host, keep in mind that their dependability is key. A partnership shouldn’t only be based on affordability, or sleek website design, but mainly about keeping a plan working for clients long term. The host must also do their part to help a client sustain strong online performance by monitoring networks, taking action when a problem arises, and giving them the resources they need for continued success.
Make sure the host you choose offers plans that are scalable, that your essential features from adequate storage to bandwidth are all accounted for, and that they’ll provide client-focused service every time