Articulate’s Rise 360: An interactive platform for easing instructional designing
By Darin Challacombe, ScanSTAT Technologies’ Manager of Training and Employee Development, and Faculty at Fort Hays State University
One of the many tools in the instructional designer toolkit is a good content creation program. For the last four years, I have been utilizing the Articulate suite of tools. Initially, I was made aware of all the different products, but I favored the ease and flexibility of Storyline (see previous article).
Due to some travel mishaps, I spent about two months away from my main computer (with Articulate Storyline installed). I needed to create an annual HIPAA training course. I had the content, but I did not have a tool to use. Enter Rise. I started utilizing this tool and was able to develop out an awesome course within about 15 hours. Additionally, I was asked to put together a training program for medical staff working at hospitals and clinics. I utilized Rise to ease my instructional designing and put together a stellar looking course within 6 hours.
Start with a template. Articulate Rise has a set of templates available that can supercharge your initial creation. I used the HIPAA training template which saved me about six hours and gave me a good outline to start with. These templates just have what your would expect from templates: Headings and subheadings, placeholders for examples and check-in assessments, and a placeholder for a final assessment.
Figure 1. Rise 360 Course Templates
The other course I developed with Rise was a course for medical staff working the front desk at a hospital or facility. These staff interact with patients—something that can be challenging to anyone. The additional challenge is that often these front desk staff are required to request an already stressed patient provide additional documentation in order to complete a records request. The front desk must be mindful of the requirements while maintaining professionalism and compassion with the patient or their family.
This second course was a request from a manager to assist her staff. She provided a framework on the topics she wanted to cover. I then started with a blank course and developed out the sections, filled in the information, and requested the course be tested. The manager was pleased with the quick turnaround, and the RISE program made everything look awesome.
Just like with papers and college courses, a structured outline is important to your Rise development. While Rise easily allows you to add, remove, and move sections, it helps to get this aspect setup correctly.
Figure 3. Relevant Photos in Rise 360
Rise allows for a suite of options when adding new elements to a section. Unlike Storyline, Rise provides the ability to add in a Process, Flashcards, Sorting, and others. Best of all, they are all easy to use.
Figure 4. A Suite of Options in Rise 360
One of the main limitations I see with Storyline is the processing of courses. Storyline resides on the computer—and your computer speed influences how fast you can save or preview. Not the case with Rise. Saving is instantaneous since it is on the cloud. And, you can easily Preview within any section.
Figure 5. Easy Preview with Any Section
Storyline comes with multiple characters you can utilize for adding a human element to courses. Rise has the same characters, so you can easily transition a course from one to the other, or develop out a course set with different tools and utilize the same character. This is “Laura”, and I like to use her to teach customer service.
Figure 6. Multiple Characters in Storyline
Something I always recommend with any course—be it annualized training or just something to develop a new skillset is to assess the learning. Rise allows for this easily.
Figure 7. Rise 360 for Regular Trainings to Develop New Skillsets
Overall, I was reluctant to utilize something different than Storyline for an annualized training program. I did not have much of a choice and found Rise to be easy and very user-friendly. Its templates allow for quick setup. And, the course feels less clunky than traditional Storyline.
Darin Challacombe is ScanSTAT Technologies’ Manager of Training and Employee Development. He is a member of the Human Resources team and oversees all educational opportunities for the company. He has worked in educational space since 2002, and has focused on Health Information Management and Release of Information for the past three years. Mr. Challacombe has a Ph.D. in Social Psychology and is on the adjunct faculty for Fort Hays State University. Prior to ScanSTAT,
Dr. Challacombe has worked as a grant-writer for a not-for-profit and for the Department of Justice. He serves on two boards – as Treasurer for the Association of Health Information Outsourcing Suppliers (AHIOS) and on the board of Global Ties Kansas City, a not-for-profit organization connecting the USA to the world. He is a regular volunteer with the KKFI 90.1 Kansas City Community Radio station, United Methodist Church of the Resurrection, and several other organizations in Kansas City serving individuals experiencing homelessness and immigrants.
One of the many tools in the instructional designer toolkit is a good content creation program. For the last four years, I have been utilizing the Articulate suite of tools. Initially, I was made aware of all the different products, but I favored the ease and flexibility of Storyline (see previous article).
Due to some travel mishaps, I spent about two months away from my main computer (with Articulate Storyline installed). I needed to create an annual HIPAA training course. I had the content, but I did not have a tool to use. Enter Rise. I started utilizing this tool and was able to develop out an awesome course within about 15 hours. Additionally, I was asked to put together a training program for medical staff working at hospitals and clinics. I utilized Rise to ease my instructional designing and put together a stellar looking course within 6 hours.
Start with a template. Articulate Rise has a set of templates available that can supercharge your initial creation. I used the HIPAA training template which saved me about six hours and gave me a good outline to start with. These templates just have what your would expect from templates: Headings and subheadings, placeholders for examples and check-in assessments, and a placeholder for a final assessment.
Figure 1. Rise 360 Course Templates
Given the nature of ScanSTAT, I needed to add in a couple additional sections in order to provide the most comprehensive curriculum. However, the initial template did give me a great structure. Then, I just plugged in the content, had it reviewed by our compliance director, loaded it into the learning management system (LMS), and assigned it out to the company. I also found this course was easier for people to interact with, and I had less issues with employees struggling to complete.
The other course I developed with Rise was a course for medical staff working the front desk at a hospital or facility. These staff interact with patients—something that can be challenging to anyone. The additional challenge is that often these front desk staff are required to request an already stressed patient provide additional documentation in order to complete a records request. The front desk must be mindful of the requirements while maintaining professionalism and compassion with the patient or their family.
This second course was a request from a manager to assist her staff. She provided a framework on the topics she wanted to cover. I then started with a blank course and developed out the sections, filled in the information, and requested the course be tested. The manager was pleased with the quick turnaround, and the RISE program made everything look awesome.
Structure your Outline
Just like with papers and college courses, a structured outline is important to your Rise development. While Rise easily allows you to add, remove, and move sections, it helps to get this aspect setup correctly.
Figure 2. A Mix of Lessons in Rise 360
Utilize Photos and Graphics
One of the neat aspects of Rise is that it is pre-loaded with multiple photos that can be used for courses. Add a keyword or two, and then you have a selection of relevant photos. And, if you cannot find what you are looking for, you are welcome to add something from your computer or other stored location. You can also easily align photos, add text before, titles and subtitles, and move them around.
Figure 3. Relevant Photos in Rise 360
Spice up the Content
Rise allows for a suite of options when adding new elements to a section. Unlike Storyline, Rise provides the ability to add in a Process, Flashcards, Sorting, and others. Best of all, they are all easy to use.
Preview Often
One of the main limitations I see with Storyline is the processing of courses. Storyline resides on the computer—and your computer speed influences how fast you can save or preview. Not the case with Rise. Saving is instantaneous since it is on the cloud. And, you can easily Preview within any section.
Promote Continuity
Storyline comes with multiple characters you can utilize for adding a human element to courses. Rise has the same characters, so you can easily transition a course from one to the other, or develop out a course set with different tools and utilize the same character. This is “Laura”, and I like to use her to teach customer service.
Assess your Learners
Something I always recommend with any course—be it annualized training or just something to develop a new skillset is to assess the learning. Rise allows for this easily.
Figure 7. Rise 360 for Regular Trainings to Develop New Skillsets
Conclusion
Overall, I was reluctant to utilize something different than Storyline for an annualized training program. I did not have much of a choice and found Rise to be easy and very user-friendly. Its templates allow for quick setup. And, the course feels less clunky than traditional Storyline.
About the Author
Darin Challacombe is ScanSTAT Technologies’ Manager of Training and Employee Development. He is a member of the Human Resources team and oversees all educational opportunities for the company. He has worked in educational space since 2002, and has focused on Health Information Management and Release of Information for the past three years. Mr. Challacombe has a Ph.D. in Social Psychology and is on the adjunct faculty for Fort Hays State University. Prior to ScanSTAT,
Dr. Challacombe has worked as a grant-writer for a not-for-profit and for the Department of Justice. He serves on two boards – as Treasurer for the Association of Health Information Outsourcing Suppliers (AHIOS) and on the board of Global Ties Kansas City, a not-for-profit organization connecting the USA to the world. He is a regular volunteer with the KKFI 90.1 Kansas City Community Radio station, United Methodist Church of the Resurrection, and several other organizations in Kansas City serving individuals experiencing homelessness and immigrants.
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